At the beginning of the year, APQC surveyed its knowledge management audience about the technology and business changes affecting their organizations, and about what they are doing to keep KM at the cutting edge. Now, with the current global disruption due to the pandemic, this webinar will share highlights from the research, along with stories of how leading KM programs are navigating the current wave of digital, business and market disruptions.
As unprecedented as the global COVID-19 crisis is, the jarring changes we’re experiencing right now are actually something we’ve been practicing for, without knowing it. We live in a world and a business environment defined by disruption and rapid evolution. While today’s presentation isn’t just about the pandemic, we’ll talk through what KM needs to do to navigate disruption and help our colleagues and organizations through it.